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Up to Speed

Snazzy web design for small businesses, bloggers, and organizations.

Frequently Asked Questions

Are you currently taking on new clients?

I will be available for projects in Summer 2019.

How much does a website cost?

My WordPress design packages are usually in the $1,500-$4,000 range. I will give you an estimate after we talk about various factors including your design goals, the scope of the project, branding, and site enhancements like email newsletters, specialized forms, social media profiles, and more. This client questionnaire will help us get started by familiarizing me with your needs.

Do you do ongoing maintenance?

I typically do not offer ongoing maintenance, but every design package includes a comprehensive orientation in how to use the various parts of your website. If you need someone to provide regular service, I can refer you to other designers who are very skilled in working with WordPress and the Genesis Framework. I do maintain a relationship with every client and occasionally am available to make small changes to sites on an hourly basis. I choose not to offer website maintenance because I prefer to give my current projects my full attention during the design process, which can be challenging if I’m also trying to juggle the needs of several people at once.

Do you offer web hosting?

I no longer offer web hosting or maintenance. I recommend BigScoots, which is a small hosting company that has excellent customer service. They’re very responsive to support questions, etc., and understand how to quickly identify a client’s need rather than a lot of technical support mumbo-jumbo.

How do you bill – on a project basis, or by the hour?

I typically do not charge by the hour except for occasional work for preexisting clients. I charge for the project as a whole and will book you on my design calendar after receiving your deposit of 25%.

If I redesign my current blog, does that mean I’ll lose my existing content?

No. Everything you’ve already created from a content standpoint will remain the same – your blog posts, existing pages, image, etc. The look of your site will change. You will be able to post and add information to the sidebar(s) as needed. I do strongly suggest that you make a full backup of your current blog before we begin.

What do you do with my username and password?

Your username and password will not be shared with anyone for any reason. My standard procedure is to create a separate login for myself on your site so that you can go ahead and change your password and later remove me as an administrator once the design process has ended. Once we get started, I will need your login credentials for your domain name registrar, your current web host (if applicable) and other relevant information, but I will keep that information private.

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